FREQUENTLY ASKED QUESTIONS

Q. Which lenders does Loans West use?

A. Loans West has access to around 90% of the lending institutions operating in Australia. This gives us the ability to find the best loan available to each clients individual needs.


Q. Can I use Loans West if I am not in Bunbury?

A. Yes. The Loans West team travel throughout the South West and metro areas.


Q. Does Loans West lend money itself?

A. No. Loans West are not a private lender. We match you with a product from one of our List of Lenders


Q. Does my information stay private?

A. Yes. Loans West understands how sensitive personal information can be. Our team obtain your permission before passing any information on to lenders or other entities.


Q. Can I save money on my mortgage by changing my lender?

A. In many cases yes. Many factors change over time including interest rates, your income and your ongoing commitments. It is worth checking your mortgage regularly to ensure it still suits you and that there are not other lenders offering better deals. Ask one of our team to check on your mortgage to see if you can save by switching lenders.


Q. How quickly can my mortgage be approved through Loans West?

A. Loan approvals can vary greatly depending on a number of factors. It is essential that you provide all information requested at the time of application to fast track the approval. Loans can take anything from an hour to 14 days to gain conditional approval.

Loan approval speed varies from lender to lender. If a fast approval is important to you, please ask one of our team which lenders can approve the loans fastest.


Q. Is the loan with the lowest interest rate always' the best option?

A. The interest rate is just one of a number of important considerations. You should first identify the right product group for your situation. You should then make sure that the loan has the features you need (redraw, netbank, etc.) Upfront and ongoing fees and charges as well as early exit penalties also need to be carefully assessed. If all factors aren't taken into account, you may end up paying more overall for a loan with a lower interest rate than one with a higher rate if the first has higher fees and charges involved.


Q. Can I get a loan if my credit rating is not good?

A. It is possible. Several factors need to be taken into account and it's best to speak with one of our team to discuss the situation.